All systems are operational

Past Incidents

27th February 2024

No incidents reported

26th February 2024

Emergency Maintenance - Te Miro

Lightwire Engineers have identified a fault at our Te Miro site where networking equipment needs to be replaced.

This will require an extended outage of up to 1 hour as the site needs to be turned off to conduct upgrades safely.

We will be working hard to get you back on line as soon as we can!

Please feel free to contact us on 0800 12 13 14 if you have any queries.

25th February 2024

Site Offline - Tirau Region

Lightwire Engineers are currently investigating a possible fault at our Tirau transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can!

Please feel free to contact us on 0800 12 13 14 if you have any queries.

24th February 2024

No incidents reported

23rd February 2024

No incidents reported

22nd February 2024

No incidents reported

21st February 2024

No incidents reported

20th February 2024

Degraded Service - Waitoa Region

Lightwire engineers are aware of a power outage in the Waitoa area that has resulted in some of our network infrastructure being offline. During this time, connections will route through secondary infrastructure, which may result in some degraded performance for some customers in the area. Powerco estimates the restoration of power in the area to be complete by 8:15pm.