Latest update:
Lightwire engineers have managed to resolve the fault remotely and restore connectivity. We do not anticipate any further disruptions but will be monitoring the equipment to ensure continued stability.
We apologise for any inconviences this may have caused but appreciate your understanding as we working we resolve the issue as quickly as possible. Don't hesitate to reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries.
History:
[2026-07-14 04:44:35 NZST]
Lightwire engineers are aware of an equipment fault causing an outage to your service. They are attempting to resolve the issue remotely, but may require technicians to attend site if they are unable to restore connectivity.
We will continue to update this notification with information as it becomes available. Don't hesitate to reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries.