All systems are operational

Past Incidents

19th June 2018

Loss of service in the Oropi area

Update - 09:04 19/06/18 - Some customers may have had their service restored. A Lightwire field technician will be visiting the transmission site to resolve the remaining fault.

Customers connected to the Ohauiti (OHITI) Lightwire transmission site, in the Oropi area, may be experiencing a loss of service at this time. Lightwire engineers are investigating the fault.

18th June 2018

No incidents reported

17th June 2018

No incidents reported

16th June 2018

No incidents reported

15th June 2018

Loss of connection in Thames surrounds

Customers connected to Lightwire's Kopu, Kaueranga Valley (KAVLY), Puriri (PURI) and Neavesville (NVL) may be experience a loss of service this morning. We believe this loss is related to the known issue over the past two days that is still under investigation. Our engineers are investigating this issue to restore connectivity as soon as possible. We thank you for your patience.

14th June 2018

Loss of power at Maungatautari North

Due to a loss of power overnight at Lightwire's Maungatautari North site (MAUNG-N) customers connected to both the Maungatautari North and Roto-o-rangi (ROTO) sites will currently be experiencing a loss of service. Technicians will be visiting the site with a generator today to ensure that it has power supply. We thank you for your patience.

13th June 2018

No incidents reported