Latest update:
The Upstream provider has confirmed the resolution of this issue now, and the circuit is back online. If you have any issues from here, please re-boot all the on-site equipment, and reach out to our Suppor Team on 0800 534 567.
History:
[2024-09-19 08:27:00 NZST]
The Upstream Provider has undertaken remote works to get this circuit back online. They are currently monitoring things to ensure this is resolved. We will provide any further updates as they come.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
[2024-09-18 12:02:28 NZST]
An upstream provider has identified a fault that is causing this circuit to be offline. They have assigned this to a technician to resolve, but have not provided an ETR yet.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
