All systems are operational

Past Incidents

5th March 2021

No incidents reported

4th March 2021

No incidents reported

3rd March 2021

Unplanned Network Outage - Pukehina

This outage has been resolved and connectivity should be restored. If you are still having issues accessing the internet, please reboot your router in the first instance, otherwise please reach out to our Assurance team at 0800121314. We apologise for any disruptions this outage cause and we thank you for your understanding. 

2nd March 2021

No incidents reported

1st March 2021

Mains Outage affecting Hanga Site

Lightwire has lost mains power supplying the Hanga Site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control, you may experience an outage or intermittent connectivity.We will be working hard to get you back online as soon as we can! We thank you for your understanding.

28th February 2021

No incidents reported

27th February 2021

No incidents reported