Some systems are experiencing issues

Past Incidents

1st March 2021

Mains Outage affecting Hanga Site

Lightwire has lost mains power supplying the Hanga Site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control, you may experience an outage or intermittent connectivity.We will be working hard to get you back online as soon as we can! We thank you for your understanding.

28th February 2021

No incidents reported

27th February 2021

No incidents reported

26th February 2021

No incidents reported

25th February 2021

Mains Power Maintenance affecting Ahuroa Site

Mains power has been restored to our site.

24th February 2021

Unplanned Network Event

Lightwire engineers have discovered a fault with the Putaruru tower.Customers may be experiencing a degraded service during this event. We will keep you updated as we dispatch a technician to address this fault.We thank you for your understanding as we work to restore your connection as soon as we can.

23rd February 2021

No incidents reported