All systems are operational

Past Incidents

2nd December 2020

Unplanned Event - Te Weraiti

Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely as degraded service has been observed at the site. A Lightwire technician will need to visit the Te Weraiti transmission site to replace equipment. This visit will occur on Friday the 4th of December in which a few short outages will be experienced as the equipment is replaced.We will also be performing a mains power failure test while technicians are on-site, in order to make sure our monitoring systems and power back up solutions are working as intended. We do not anticipate an outage to be experienced during this testing. In the event that this changes, outage notifications will be sent out.Please feel free to contact us on 0800 12 13 14 if you have any queries.

1st December 2020

No incidents reported

30th November 2020

Unplanned Event - Te Puke

Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician has been dispatched to replace equipment on-site.  Please feel free to contact us on 0800 12 13 14 if you have any queries.

29th November 2020

Incident - Puriri

Lightwire Engineers are currently investigating a possible fault at our Puriri transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

28th November 2020

No incidents reported

27th November 2020

No incidents reported

26th November 2020

No incidents reported