Past Incidents

16th October 2019

No incidents reported

15th October 2019

Unplanned Event - Waihi Jocks

Lightwire has identified that the recent power outage had affected some of our radio equipment. Lightwire Technicians are on route to site to replace. We apologise for any inconvenience.

14th October 2019

No incidents reported

13th October 2019

No incidents reported

12th October 2019

No incidents reported

11th October 2019

No incidents reported

10th October 2019

Unplanned Network Outage - October 10, 2019

An incident report for this event can be found at https://illume-events.s3-ap-southeast-2.amazonaws.com/Lightwire+Incident+Report+-+2019-10-10.pdf

Unplanned Outage - Hosted Voice Services and Incoming 0800 Calls

Update - 12:10pm NZT - We believe the issue has now been resolved and all voice services should now be restored. We will continue to monitor closely, however if you are still experiencing issues, please reach out to our support team for assistance. An incident report for this outage will be sent out in the coming days

Unplanned Outage - Gaddes Repeater