Past Incidents

Customers may at this time be experiencing a loss of service due to an outage at the Putaruru transmission site. This outage has been investigated remotely, and our engineers have identified that the site will need to be visited by a technician in the morning.

Further updates will be sent as they come to light.

We thank you for your patience.

--Update 0746am 30/04/2018-- A technician is due to visit the site to investigate today. We are awaiting an all clear to visit due to flooding in the area.

Due to an equipment fault, some customers connected to the Lightwire network in the Waikino/Waihi area may be experiencing a loss of service.

A technician is required to visit but due to flooding we are unable to access the tower and will re assess the situation tomorrow.

Thank you for your patience.