27th June 2024

Notification of Unplanned Carrier Outage

Latest update:

The upstream provider has confirmed that Power to their site has been restored, so this connection should now be back online. If that is not the case, please re-boot all on-site equipment, and reach out to us on 0800 534 567 if that does not bring things back online.

History:


[2024-06-27 12:00:41 NZST] An upstream provider has identified that this circuit is involved in a current outage. They have dispatched Technicians to their site to investigate this and resolve. We have not been provided an ETR yet, but will update you with any further information we are provided.

If you have any questions regarding this, please to contact our Support Team on 0800 534 567.