25th June 2024

Notification of Unplanned Carrier Outage

Latest update:

Our upstream provider has confirmed that this issue was resolved as of 7pm on 25/06, the cause of this outage has been attributed to major errors with the FPC that Lightwire's MET service terminates on.

If you find that any affected services are still offline following basic checks, please contact our Support Team on 0800 534 567.

History:


[2024-06-25 19:51:09 NZST] Lightwire have been informed that the upstream carrier for our Dunedin handover is experiencing an unplanned outage, services are expected to be intermittently unavailable while they work to resolve this issue.

If you have any questions regarding this, please contact our Support Team on 0800 534 567.