24th June 2024

Notification of Unplanned Carrier Outage

Latest update:

There have been no further issues with this circuit, so this fault is now resolved. If you have any questions regarding this, please to contact our Support Team on 0800 534 567.

History:


[2024-06-27 10:41:03 NZST] The upstream provider has been able to resolve this issue, and restore connection. They are currently monitoring this to ensure the connection is now stable. We will reach out if there are any further developments.


[2024-06-24 17:05:00 NZST] An upstream provider has identified that this circuit is involved in a current outage they were looking in to. They have dispatched Technicians to their site to investigate this and resolve. We have not been provided an ETR yet. We will update you with any further information we are provided.

If you have any questions regarding this, please to contact our Support Team on 0800 534 567.