24th June 2024

Notification of Unplanned Carrier Interruption

Latest update:

The upstream provider has completed works at their site for this, and has restored services now. If your connection remains offline, please re-boot all the on-site gear, and if still no connection is achieved, reach out to our Support Team on 0800 534 567.

History:


[2024-06-24 10:25:53 NZST] An upstream provider has identified that this circuit is involved in a current outage they were looking in to. They have technicians on-site currently working to resolve this, but have not provided an ETR yet. We will update you with any further information we are provided.

If you have any questions regarding this, please to contact our Support Team on 0800 534 567.