23rd April 2024

Notification of Unplanned Carrier Outage

Latest update:

The upstream provider has undertaken works on this issue, and have now resolved the fault. Connections will be restored now. If your connection remains offline after this, please contact our Support Team on 0800 534 567.

History:


[2024-04-23 09:25:46 NZST] An upstream provider has identified an issue causing this circuit to drop offline. They are currently investigating this, but have not yet provided an ETR yet. We will inform you of any updates as they come through.

If you have any questions regarding this, please contact our Support Team on 0800 534 567.