15th December 2023

Unplanned Outage - Karioi West Region

Latest update:

Lightwire Technicians have attended the site here, and have been able to replace the faulty gear. Connections have now been restored. If you have any further issues following this, please reach out to our Support Team on 0800 12 13 14.

History:


[2023-12-15 15:32:01 NZDT] The Tower in the Karioi West Region has dropped offline unexpectedly due to a fault, resulting in all connections in the area subsequently being offline. Lightwire engineers are currently investigating.

We will provide further updates as we go. If you have any questions, please reach out to our Support Team on 0800 12 13 14.