Our network in the Waihi Region is suffering from a repeat critical equipment failure on a vital piece of equipment at one of our transmission sites. This is causing a total service outage for all customers connected via this transmission site. Remote recovery attempts have so far failed.
When it is safe to do so, Lightwire technicians are planning to attend to the site to replace the faulty equipment. It is expected that this will restore all impacted connections.
We will provide further updates as we receive them.
