14th November 2023

Notification of Unplanned Carrier Outage

Latest update:

The Upstream Provider has undertaken works yesterday morning to resolve this. No further disruptions have occurred to this looks to be resolved. If your connection remains offline from here, please do not hesitate to contact our Support Team on 0800 534 567.

History:


[2023-11-14 09:59:31 NZDT] An upstream provider has identified a fault degrading network performance for affected customers. It is expected that services will operate at a reduced capacity until Technicians are able to resolve this fault.

If your connection remains offline after this outage has been resolved, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our Support Team on 0800 534 567.