16th September 2023

Hamilton datacentre power event

Latest update:

The Data Centre has bypassed the failed UPS and we have all alarms cleared. Resolving this issue.

History:


[2023-09-16 09:34:53 NZST] There is a power fault at a major Data Center in Hamilton in which Lightwire hosts equipment in. This incident has taken some non-essential systems and some monitoring equipment offline, but does not appear to have affected any primary networking equipment which is running from alternative power sources. Engineers will continue to monitor the situation.


[2023-09-16 08:56:54 NZST] Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.