12th August 2023

Notification of Unplanned Carrier Outage

Latest update:

The upstream provider will be sending a technician out to investigate and restore this outage. Their current ETR for this is 11am 13/08/2023

If you have any queries regarding this, please do not hesitate to contact our support number on 0800 534 567.

History:


[2023-08-12 12:14:00 NZST] An upstream provider has identified a fault which they're currently working to restore.

If your connection remains offline after the specified outage period, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our support number on 0800 534 567.