7th July 2023

Notification of Unplanned Carrier Outage

Latest update:

The Upstream Provider resolved this outage as of 10/07/23 with site works over the weekend. If your connection remains offline, please do not hesitate to contact our support number on 0800 534 567.

History:


[2023-07-07 18:33:14 NZST] An upstream provider has identified a fault which they're currently working to restore. No ETR is available at this time.

If your connection remains offline after this outage has resolved, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our support number on 0800 534 567.