17th June 2023

Incident - Outage - Rangitoto/Waimahora Area

Latest update:

Lightwire technicians have replaced the faulty equipment and services have been restored. We do not anticipate any further disruptions.

We apologise for the disruption to your service. Please feel free to contact us on 0800 12 13 14 if you have any queries

History:


[2023-06-17 13:54:02 NZST] Lightwire technicians are on site and have narrowed down the issue to the site's power systems. They are conducting equipment replacement now and we anticipate services to be restored soon.

Please feel free to contact us on 0800 12 13 14 if you have any queries.


[2023-06-17 10:38:39 NZST] Lightwire Engineers are currently investigating a possible fault at our Rangitoto/Waimahora Area transmission sites causing an outage to your connection.

We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.