Latest update:
Our upstream fibre provider has indicated that they have remediated the issue and full services have been restored. No further disruptions expected.
Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries.
History:
[2023-04-11 08:22:12 NZST]
Lightwire is aware of a suspected fibre cut affecting our Pirongia transmission site. Due to the loss of fibre, downstream sites will fall back to their redundant connections and some of these sites may experience degraded speeds as traffic increases throughout the day, until the fibre cut is resolved.
We are receiving updates from our upstream fibre provider and will provide more information as it becomes available.
Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries.
