Latest update:
Lightwire technicians have replaced the faulty equipment and the transmission site is online again. Your service should now be restored.
Please reach out to us at support@lightwire.co.nz or 0800 12 13 14 if you have any remaining issues with your service.
History:
[2023-03-23 14:18:39 NZDT]
Lightwire engineers and technicians have identified the faulty equipment and have replacement equipment en route to site now from Hamilton.
We apologise for this disruption to service but hope to have the site running again soon.
If you have any questions or concerns regarding this, please reach out to us on 0800 12 13 14.
[2023-03-23 13:49:06 NZDT]
Lightwire engineers have been made aware of an issue with our Waipapa & Te Akau Repeater Transmission Sites. The cause of this fault is currently under investigation. We are working hard to get your connection up and running again.
If you have any questions or concerns regarding this, please reach out to us on 0800 12 13 14.
