Due to sustained mains power loss at our Moerangi transmission site, the batteries are nearing depletion. At this time, the local lines company estimates that power could be restored by 6pm. Should mains not be restored our site will turn off at roughly 2am tonight.
Unfortunately, due to the number of faults needing to be attended to, we will be unable to reach this site today to charge/replace batteries.
Lightwire engineers and technicians will assess the situation for remediation tomorrow morning if mains are still not restored.
We deeply apologize for any inconvience this may cause in the current situation but will be working hard to restore your service to normal as quickly as possible.
Please reach out to us at support@lightwire.co.nz or 0800 12 13 14 with any queries or concerns
