Latest update:
Lightwire technicians have completed equipment replacement and we do not expect any further disruptions to your service at this point. Engineers will monitor this fix for stability before resolving this fault notification.
Please get in touch with us if you have any queries on 0800 12 13 14.
History:
[2023-02-07 17:18:26 NZDT]
Unfortunately Lightwire Engineers are unable to visit this site today, they will be visiting this site tomorrow morning to address this fault and we will provide further updates once we have additional information regarding this fault. Please get in touch with us if you have any queries on 0800 12 13 14.
[2023-02-07 12:33:27 NZDT]
Lightwire has been informed of an issue at our Orini transmission site. This may be causing intermittent short drops to your connection. We will be sending out a technician to the site as soon as possible to get this resolved. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.
