11th January 2023

Service Degradation - Waitakaruru Region

Lightwire has been made aware that our Mangatangi Exchange has lost mains power due to an unplanned power outage, it is expected that service will be degraded while connections travel over backup links.

Technicians are estimated to arrive to address this outage at 7:20pm tonight.

Your connection should return to normal once this exchange has power restored but if you have any connection issues past the point of the incident being resolved, please reboot your Lightwire equipment at the property.

Please feel free to call us on 0800 12 13 14 with any issues or queries regarding this incident.