Lightwire engineers have been made aware of an incident affecting our Te Weraiti transmission site. Lightwire engineers have located the cause of this and have implemented resolution to fix this temporarily while further investigation is underway
Affected customers would have experienced periodic loss of service until Lightwire engineers located and implemented the fix at around 11:08am today
We will send updates as we receive any from the team regarding any ETR on the issue. Please feel free to reach out if you have any questions or concerns or connection issues regarding this unplanned outage on 0800 121 314 or in an email to support@lightwire.co.nz
