15th November 2022

Unplanned Incident

Latest update:

Unplanned incident affecting all hamilton ring service due to an abnormal state on one of the switching line cards. Lightwire Engineers have resolved the issue by reloading the line card.

This incident is now resolved. We thank you for your understanding.

History:


[2022-11-15 00:28:48 NZDT] Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.