8th November 2022

Unplanned Voice Incident

Latest update:

Lightwire has not noticed any more degradation of voice services and is still monitoring the systems closely.

If you are experiencing any issues making or receiving calls, please contact us at support@lightwirebusiness.com.

History:


[2022-11-08 03:34:37 NZDT] We have found the issue and implemented a fix for the incident and will be monitoring closely.


[2022-11-08 03:23:39 NZDT] Lightwire Engineers are investigating a potential issue affecting voice services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.