6th September 2022

Unplanned Incident - Tower Sector Outage - Taupiri

Lightwire has been made aware of an unplanned outage in the Taupiri region. Affected customers will unfortunately have a complete loss of service until a Lightwire Technician can visit our transmission site to replace a piece of damaged equipment.

Your connection should restore automatically once this equipment has been replaced but if you have any connection issues past the point of the outage being resolved, please reboot your Lightwire equipment at the property.

Please feel free to call us on 0800 121 314 with any issues or queries regarding this outage