28th July 2022

Unplanned Incident - Packet Loss

Latest update:

12:26pm Update - Lightwire engineers believe they have identified where the source of the packet loss is coming from however are still working on identifying the root causes and subsequent fix. We will provide more updates as soon as possible.

History:


[2022-07-28 12:05:14 NZST] Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.