3rd February 2022

Service Disruption Katikati Region

Latest update:

Katikati Update: Lightwire Technicians are on-site and have restored services. They will be remaining on-site to ensure no further outages but we do not expect any further disruptions.

History:


[2022-02-04 08:31:40 NZDT] KATIKATI UPDATE - Lightwire Technicians have been dispatched to site to resolve the current outage. We hope to have this resolved by 4.00 pm today. Please feel free to contact us on 0800 12 13 14 if you have any queries.


[2022-02-03 16:48:23 NZDT] Lightwire Engineers have investigated a fault at your tower but are unable to resolve it due to a critical piece of equipment failure. A Lightwire technician will need to visit and will be dispatched early tomorrow morning to resolve. Please feel free to contact us on 0800 12 13 14 if you have any queries.


[2022-02-03 15:37:20 NZDT] Lightwire Engineers are currently investigating a possible fault at our Katikati transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.