System operational

Past Incidents

17th October 2021

No incidents reported

16th October 2021

Incident - Unplanned Event - Service disruption - Otorohanga

Lightwire has been made aware of a power outage in the Otorohanga area, due to this we have lost power to one of our sites resulting in connections running over backup links. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

15th October 2021

Incident - Unplanned Event - Degraded Service - Rataroa region

Lightwire Engineers have been advised of an outage to the mains power feeding the Rataroa Transmission site's backhaul. Customers may be experiencing a degraded service until the fault can be identified and fixed.Please feel free to contact us on 0800 12 13 14 if you have any queries.

14th October 2021

No incidents reported

13th October 2021

No incidents reported

12th October 2021

No incidents reported

11th October 2021

Unplanned Incident - Raynes Road TP7

Lightwire Engineers are currently investigating a possible fault at our Raynes Road  transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.