Latest update:
The Upstream Provider has confirmed that power has been restored now, so connections should be all back online now.
If your connection remains offline from here, please re-boot all on-site gear, and failing that, reach out to our Support Team on 0800 534 567.
History:
[2025-05-15 14:03:50 NZST]
The Upstream Provider has confirmed that this outage has been caused by a Power Outage. The ETR for that is 4pm today.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
[2025-05-15 13:06:13 NZST]
An upstream provider has made us aware of an outage on their network affecting this circuit, causing it to be offline. They are currently investigating this, but have not provided an ETR just yet. We will send through any updates as they reach us.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
