14th February 2022

Unplanned Incident - Degraded Service - Scotsman Valley/Te Miro

Dear Customer

Lightwire has been informed of a fault affecting our site internet supply in the Scotsman Valley/Te Miro area. Our engineers are currently investigating the cause of this fault and we will continue to update you as this situation progresses.

There is the potential of a complete loss of service or a slower connection during this time, we are working to resolve this as will update you again when we have this resolved.