12th February 2022

Unplanned Incident - Mains Outage - Oparau

Dear Customer

Lightwire has been informed of a fault affecting our mains and battery power supplies at the Oparau Transmission site. Our engineers are currently investigating the cause of this fault and we will continue to update you as this situation progresses.

There is the potential of a complete loss of service or a slower connection during this time, we are working to resolve this as will update you again when we have this resolved.