23rd December 2021

Ashburton intermittent connectivity

Latest update:

As part of Lightwire's fault investigation, our team will perform emergency hardware reload to stabilize the backhaul connectivity.

Brief outages may be experienced durig these work windows.

We apologize for any inconvenience this urgent work may cause.

If you have any questions or comments about this notification please contact the Network Service Centre NZ 0800 534 567 with the planned event reference number.


[2021-12-23 17:18:22 NZDT] Lightwire Engineers are investigating a issue affecting Lightwire Ashburton backhaul stability services.

Our team looking into it with urgency and we will provide more information as soon as possible.