3rd October 2021

Degraded Service - Wider Putaruru Region

Due to a large power outage in the wider Putaruru region, we have lost mains power to a core site in the region. The site is currently running on battery backup.Should the battery backup be depleted before mains is restored, customers may experience a degraded service as backup paths take effect to keep customers online.The local lines company are still investigating, but have provided a preliminary ETA of ~12pm.Lightwire will keep you up to date as more information comes in. If you have any questions, please do not hesitate to contact our support on 0800 12 13 14 or support@lightwire.co.nz