UPDATE 17/05/18 08:44 - Technicians are expected back on site soon with spare parts. The nature of this fault means that some customers have not lost service at this time, but others have been offline since the fault occurred. There are likely to be multiple short outages for all affected customers while technicians are working through on site work.
Some customers connected to the Puketutu (PKTTU) WiMax service may be experiencing a loss of service at this time. A Lightwire technician is en-route to investigate the fault on site.