15th April 2021

Unplanned Incident - Trans Tasman fault

There was a fault with our Primary Trans Tasman connectivity. This resaulted in degretagion of services based out of Australia for a few minutes. The Lightwire network automatically failed over on primary failure, but there was congestion on the secondary path, which Lightwire Engineers had to manually resolve. Services are running at normal service levels on the backup path to Australia.Will update again when Primary path is active again.