All systems are operational

Past Incidents

11th October 2019

No incidents reported

10th October 2019

Unplanned Network Outage - October 10, 2019

An incident report for this event can be found at https://illume-events.s3-ap-southeast-2.amazonaws.com/Lightwire+Incident+Report+-+2019-10-10.pdf

Unplanned Outage - Hosted Voice Services and Incoming 0800 Calls

Update - 12:10pm NZT - We believe the issue has now been resolved and all voice services should now be restored. We will continue to monitor closely, however if you are still experiencing issues, please reach out to our support team for assistance. An incident report for this outage will be sent out in the coming days

Unplanned Outage - Gaddes Repeater

9th October 2019

Unplanned Event - Fitzgerald

Lightwire technicians will be visiting the site to resolve  outage. Further details will be provided when available. We thank you for your patience

8th October 2019

No incidents reported

7th October 2019

No incidents reported

6th October 2019

No incidents reported

5th October 2019

Incident - Unplanned Event - Pukekawa